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Terms & Conditions

Please read these terms carefully before using our services.

Last Updated: November 25, 2025

Agreement

Binding legal terms

User Rights

Your privileges outlined

Restrictions

Usage limitations

Fair Use

Balanced policies

1. Acceptance of Terms

By accessing and using Fresh Fare's website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use our services.

2. Use of Services

You agree to use our services only for lawful purposes and in accordance with these terms. You must not:

  • Use our services in any way that violates applicable laws or regulations
  • Attempt to interfere with the proper functioning of our website
  • Engage in any fraudulent activity
  • Misrepresent your identity or provide false information
  • Attempt to gain unauthorized access to our systems

3. Account Registration

To place orders, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as needed
  • Keep your password secure and confidential
  • Be responsible for all activities under your account
  • Notify us immediately of any unauthorized use

4. Orders and Payments

Order Placement:

  • All orders are subject to acceptance and availability
  • We reserve the right to refuse or cancel any order
  • Prices are subject to change without notice
  • Product images are for illustration purposes only

Payment Terms:

  • Payment is required at the time of order placement
  • We accept various payment methods as displayed on our website
  • All prices are in Pakistani Rupees (PKR)
  • You are responsible for any payment processing fees

5. Delivery

Our delivery terms include:

  • Delivery is available to specified postal codes only
  • Delivery times are estimates and not guaranteed
  • You must provide accurate delivery information
  • Someone must be present to receive the order
  • Additional charges may apply for specific delivery requirements

6. Product Quality

We strive to provide the highest quality fresh produce. However, as natural products:

  • Slight variations in size, color, and appearance are normal
  • Products are perishable and should be stored properly
  • We hand-select all items to ensure quality standards
  • Any quality issues should be reported within 24 hours of delivery

7. Returns and Refunds

Please refer to our Refund & Return Policy for detailed information about returns, refunds, and replacements.

8. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Fresh Fare and protected by intellectual property laws. You may not:

  • Reproduce, distribute, or modify any content without permission
  • Use our trademarks or branding without authorization
  • Create derivative works from our content

9. Limitation of Liability

To the fullest extent permitted by law, Fresh Fare shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services constitutes acceptance of the modified terms.

11. Governing Law

These terms are governed by the laws of Pakistan. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Pakistan.

12. Contact Information

For questions about these Terms and Conditions, please contact us: